shipping information

We’re a small, passionate team based in Hamburg and Copenhagen. 

We believe in adding that personal touch, which is why we personally pack and ship every order ourselves. We know you’re excited to get your Blinky, and we make it our priority to ship as quickly as possible!

Shipping within Germany:

We use DHL for all domestic orders and your Blinky will usually arrive within 2-3 business days from the time it’s shipped.

International Shipping:

Depending on where you are, delivery usually takes around 1-2 weeks.

Customs and Duties:

Please be aware that international orders may be subject to customs fees or import duties, depending on your country’s regulations. Unfortunately, we can’t predict or cover these costs, they’re the responsibility of the customer.

A Few Things to Keep in Mind:

While we take every precaution to make sure your Blinky arrives safe and sound, there are some things we can’t control (like a particularly adventurous mail carrier or unexpected weather). Once your package leaves our hands, it’s in the care of our trusted shipping partners.

We can’t take responsibility for delays or damages caused during shipping, but we’re always here to help if something goes wrong just contact us on our instagram @blinkyxpinky or via email blinkypinky.rings@gmail.com!

Returns & Exchanges:

We want you to absolutely love your Blinky. If you’re not 100% satisfied, please get in touch within 14 days of receiving your order. We’ll work with you to make things right, whether it’s an exchange or a refund. Blinkys must be in their original condition to be eligible for return. The buyer is responsible for return shipping costs.

 

We Love Your Feedback!

Your thoughts and ideas keep us inspired!
Whether it’s a suggestion, a compliment, or a little story about how your Blinky brightened your day, we want to hear it all. Your feedback helps us keep improving; honestly, it makes us happy.

Feel free to reach out anytime ;)